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By Telephone: You can place your order by phone
by calling our sales department on the numbers at the
bottom of this page. They will be able to inform you
of availability and delivery times for your parts as
well as helping you with any information you may need
to know about any of our parts.
By Fax: You can fax your order to us at any
time. Please make sure your fax contains your list of
parts required along with your name, address and contact
details. If wishing to pay by a visa or debit card please
include your card details to help us process your order
quickly.
By e-mail: You can e-mail us at sales@k-tecracing.com
with regard to general sales enquiries such as shipping
charges and delivery times. Ordering through the internet
is best done on our secure website.
By website: You can place an order on our secure
and protected website www.k-tecracing.com at any time
by using a debit or visa card. You will receive confirmation
e-mail once your order has been placed and if ordering
from outside the UK we will e-mail with the shipping
costs before processing your order.
Post: You can post your order to us at the address
below and please be sure to include your name, address
and contact numbers with your order. If paying by cheque
please note that the parts will not be sent until the
funds have cleared.
Bank Transfer: We are happy to accept bank transfers
direct into our account. If wishing to pay by this method
please e-mail or fax your order to us so we can confirm
the total price and delivery time. We will then reply
to you including our bank details to allow you to make
the transfer. Please also include your full contact
details and address with any order and fax a confirmation
to us once the transfer has been made.
Collecting goods: If you wish to visit us and
collect your parts please call us before you set out
so we can check availability to prevent you having a
wasted journey.
Carriage charges: UK mainland Postage and packaging
charges for most items will be between £3.00 (exc.
Sticker kit postage which is £1.00) and £15.00.
The exception to these guidelines will be bumpers and
full body kits where due to their size can cost up to
£45.00 to deliver.
For Northern Ireland, Republic of Ireland, Channel
Islands and Worldwide shipping costs please contact
us for individual quotations. When ordering from these
destinations through our website an email stating the
shipping cost will be sent for verification before the
order is processed.
Payments: We accept Visa, MasterCard, electron,
switch, maestro, delta and solo cards, cash, postal
orders, cheque, bankers draft and bank T/T transfers.
Please make cheques, postal orders or bankers draft
payable to K-Tec Racing Ltd.
Security checks: Please note that due to the
ever increasing numbers of fraudulent orders, all orders
placed will be subject to security checks to confirm
their validity. Any fraudulent details we receive which
are trying to be used to obtain parts will be passed
onto the relevant authorities.
VAT: If ordering parts within the EU you will
need to pay UK VAT at the current rate of 17.5%. For
orders placed outside the EU you will not pay VAT we
will deduct the VAT from your order before it is processed.
If you are a company within the EU please include your
valid VAT number with your order (not applicable to
UK companies).
Delivery addresses: We are only able to deliver
parts to the registered card holders address or to a
registered business address. We are not able to send
parts to a third party residential address.
Owners Clubs: If you are a member of one of
the following clubs you will be eligible for an owners
club member discount. When ordering please let us know
the name of the club you are a member of and your membership
number. We will then deduct the discount once we have
verified you membership is valid. If ordering on our
website please include these details in the comments
box. The owners clubs we currently offer discounts
to are: Cliosport, Renault Sports Club, RTOC, The Megane
Coupe club and the Megane Sport Club.
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